AGM-National Account

2023-01-22

Full Time

Description

Job Req ID: 39958 Location: New Delhi, IN Function: VIBS About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Job Listing Detail

Role

National Account Manager

Job Level/ Designation

M2- AGM

Function / Department

Enterprise- Strategic Accounts

Location

Kerala

Job Purpose

To manage the National customer relationship for India HQ accounts

Build Relationship with the Key Buying center ( C- Levels) to influence deals globally

Drive profitable revenue growth

Deliver the best in class customer experience to our customers

Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi etc.

Key Result Areas/Accountabilities

Deliver Revenue / TCV growth target in line with the DB

Create Opportunities for Partnerships in Large Deals

C – Level Customer stakeholder engagement and escalation contact for all customer experience

Engagement with various stakeholders to deliver the revenue growth

Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc.

Own multi touch points and engagements in Customer organisation and internally

Engage cross functionally to deliver a quality experience to the Customer

Manage virtual teams including delivery, solution, service, collections

Collaboration with internal and external stakeholders

Build discipline of usage of VI HUB as appropriate and maintain forecast accuracy

Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc.

Core Competencies, Knowledge, Experience

Experience in managing global and a track record of large accounts/ enterprise solution selling

Experience in complex change management and operating in a matrix, fast moving and technical

Team player, strong influence and relationship management skills, customer centric.

Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments

To learn new products and services so as to be updated with the Customer needs and market trends

Apply the learning in own Customer scenario

Must have technical / professional qualifications

MBA and Engineering background

Sales and cross functional work Experience of more than 5+Years

Good knowledge of mobility, fixed and other communication technologies, technical Sales background preferable. Preferably worked with IT/ ITES organization

Vodafone Idea Limited (formerly Idea Cellular Limited)

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership